What if I need to return an item?
Please remember our shirts are limited edition therefore we only accept returns within 20 days of receiving your package. Unfortunately, we cannot pay for the shipping of the returned item; it would be all at your cost. The item must be as it was received, unworn and unwashed. If it was our fault, send us an email and we will make sure you end up happy.
Where can I see the size chart?
We advise our customers to get one size above on our apparel since it runs small. See Size Chart below for size details.
Can I exchange my Kromatz t’shirt for another size?
We advise our customers to get one size above on our apparel since it runs small. But make sure you check our size chart first and verify all the measurements. Due to the fact that our apparel is limited edition we might be out of stock of the size you need. Therefore, exchanges will not be granted if you order the wrong size.
Can I get a refund?
If the t’shirt has a manufacturer defect or any other very clearly shown problem, we will reimburse you what you paid or give you a store credit. We are sorry and we’ll try our best so that it won’t happen again.